Immediate guidance.
Less admin. Safer triage.

Immediate guidance.
Less admin. Safer triage.

Loved by healthcare organizations and platforms with over 100,000 providers

Immediate guidance.
Less admin. Safer triage.

AI Medical Assistant features

AI Medical Assistant features

Collects demographics, histories, consents, and attachments in a smart intake.

Performs real-time eligibility checks and flags plan or PCP issues.

Compiles prior-auth packets with clinicals, forms, and payer criteria.

Prevents no-shows through reminders, prep instructions, and reschedule links.

Reads your scheduling rules and clinic hours, offers

first best time and alternatives.

Reads your scheduling rules and clinic hours, offers

first best time and alternatives.

Coordinates referrals with record chase,
scheduling, and confirmations.

Secures identity and consent with MFA/OTP, e-signature, and tracking.

Provides analytics on intake rates, auth turnaround, and call reduction.

Ensures compliance with specialty templates, audit logs, and retention.

Real impact, Real numbers

40%

fewer incomplete intakes

60%

faster prior-auth turnaround

2x

front-desk productivity

Real impact, Real numbers

40%

fewer incomplete intakes

60%

faster prior-auth turnaround

2x

front-desk productivity

Real impact, Real numbers

40%

fewer incomplete intakes

60%

faster prior-auth turnaround

2x

front-desk productivity

Outcomes that

move access, cost, and safety

01

Complete intakes on first pass

with demographics, histories, and consents captured.

02

Faster prior-auth turnaround

via pre-compiled packets ready for review.

03

Less phone tag

through self-serve reminders and rescheduling links.

04

Higher front-desk productivity

so staff focus on in-person patient care.

The visible difference

Empty

Availability

Response time

Safety scope

Actionability

Compliance

Other AI

Varies

Unclear

Limited

Varies

Unclear

Manual front desk

Business hours

Variable

Slow, manual

High

Manual

Sully’s AI Medical Assistant

24/7

High with prompts

Draft packets ready

Low (self‑serve)

HIPAA + audit + consent

Empty

Availability

Response time

Safety scope

Actionability

Compliance

Other AI

Varies

Unclear

Limited

Varies

Unclear

Empty

Availability

Response time

Safety scope

Actionability

Compliance

Manual front desk

Business hours

Variable

Slow, manual

High

Manual

Empty

Availability

Response time

Safety scope

Actionability

Compliance

Sully’s AI Medical Assistant

24/7

High with prompts

Draft packets ready

Low (self‑serve)

HIPAA + audit + consent

Questions?

Questions?

How are errors handled?

Sensitive submissions and ambiguous cases always require human approval, with full audit logs for traceability.

Does it replace the front desk?

No. It automates routine intake, eligibility checks, and reminders, while staff handle exceptions and patient experience.

Can it be customized?

Yes. Templates and rules can be tailored by specialty, payer, and workflow.

What channels does it support?

SMS, portal, email, and phone capture are supported, with multilingual options for patients.

How long does onboarding take?

Typical pilots go live in 2–3 weeks: Week 1 setup, Week 2 pilot, Week 3 rollout.

How are errors handled?

Sensitive submissions and ambiguous cases always require human approval, with full audit logs for traceability.

Does it replace the front desk?

No. It automates routine intake, eligibility checks, and reminders, while staff handle exceptions and patient experience.

Can it be customized?

Yes. Templates and rules can be tailored by specialty, payer, and workflow.

What channels does it support?

SMS, portal, email, and phone capture are supported, with multilingual options for patients.

How long does onboarding take?

Typical pilots go live in 2–3 weeks: Week 1 setup, Week 2 pilot, Week 3 rollout.

How are errors handled?

Sensitive submissions and ambiguous cases always require human approval, with full audit logs for traceability.

Does it replace the front desk?

No. It automates routine intake, eligibility checks, and reminders, while staff handle exceptions and patient experience.

Can it be customized?

Yes. Templates and rules can be tailored by specialty, payer, and workflow.

What channels does it support?

SMS, portal, email, and phone capture are supported, with multilingual options for patients.

How long does onboarding take?

Typical pilots go live in 2–3 weeks: Week 1 setup, Week 2 pilot, Week 3 rollout.

Ready to try the

AI Medical Assistant?

Ready to try the AI Medical Assistant?