An AI Receptionist for your entire front desk.
Booking, outreach, intake, and triage — answered 24/7 through your EHR. Browse real workflows and hear each one run.
20%
more appointments booked
67%
lower cost than a human receptionist
50%
fewer patient dropoffs
Browse the Library
Pick a moment your front desk deals with every day. Hear how Sully handles it.
Real calls, grouped by what patients actually need. Press play on any one.
Book an Appointment
Scheduling, rescheduling, and new-patient booking — straight into your EHR.
"Can I book a new-patient visit?"
New patient intake collected, visit booked, confirmation texted.
Verify Insurance
Real-time eligibility, before the visit.
"Do you take my insurance?"
Eligibility verified in real time during the call.
Triage & Route
Refills, billing, and clinical questions sent to the right place, instantly.
"I need a refill on my blood pressure meds."
Refill request routed to the provider.
Confirm & Remind
Proactive outreach that cuts no-shows.
"You missed your appointment — want to rebook?"
No-show re-engaged and rebooked automatically.
Fill the Waitlist
Real-time eligibility, before the visit.
"A slot just opened Friday — want it?"
Waitlist patient accepted, slot filled, both records updated.
Behind Every Call
It doesn't just talk. It does the work.
1
Answers instantly, every time.
24/7 across phone, SMS, and web chat. No hold, no voicemail, no missed call.
2
Takes the real action.
Books, reschedules, verifies insurance, routes refills and billing — mid-conversation.
3
Writes back to your EHR.
The chart updates automatically. No manual entry, nothing for staff to reconcile later.
Security & Compliance
Built for healthcare from the first call.
Designed to comply with HIPAA and GDPR, and works with your compliance team on jurisdiction-specific requirements. Every call is logged and auditable.
HIPAA Compliance
We operate as a HIPAA Business Associate, executing BAAs with all covered entity customers. Our program includes systemic, physical, and technical safeguards across all PHI handling processes.
HITRUST CSF
HITRUST certification — the gold standard in healthcare security — validates our comprehensive controls across privacy, security, and risk management.
ISO 27001:2022
Our Information Security Management System meets the latest ISO 27001 standard, demonstrating systematic risk management at enterprise scale.
Privacy Policy
A clear, transparent privacy policy covering data collection, use, and retention — with specific provisions for healthcare data and patient privacy.
Book a 30-minute demo and hear Sully handle your practice's real scenarios — scheduling, insurance, refills, and after-hours — all writing back to your EHR.
