Sully.ai helps clinical teams reclaim time, reduce administrative friction, and deliver more consistent patient experiences. It does this by pairing role-based AI assistants (e.g. AI Receptionist, AI Scribe, AI Medical Coder, AI Consultant, AI Nurse, AI Charting, AI Triage Nurse, AI Interpreter) with your existing tools and workflows. Everything the system produces is a draft for your staff or clinicians to review and approve.

What are the key benefits of Sully.ai?

• Less time in the EHR. Ambient note drafting and smart checklists shorten documentation and reduce after-hours “pajama time.”

• Smoother front desk operations. Scheduling, confirmations, intake forms, and basic FAQs are handled faster, with fewer back-and-forth calls.

• More consistent clinical follow-through. Automated reminders, education, and task lists help close loops on referrals, labs, and follow-ups.

• Cleaner billing and fewer rework cycles. Draft ICD-10/CPT/HCC suggestions and “missing element” prompts improve documentation quality and support accurate coding.

• Better patient communication. Multilingual support and clear, literacy-aware instructions reduce confusion and no-shows.

• Happier teams. By taking on repetitive clicks and paperwork, staff can focus on the parts of care that require judgment and empathy.

• Actionable practice insights. More structured notes and standardized workflows make it easier to track throughput, panel growth, and quality metrics.

How does Sully.ai help across the visit lifecycle?

Before the visit

• Sends confirmations and reminders

• Guides patients through digital intake and forms

• Prepares a concise, structured snapshot of chief complaint and history for the chart

During the visit

• Listens (with patient consent) and drafts the clinical note (HPI/ROS/Exam/Assessment & Plan)

• Suggests orders or tasks for provider review

• Prompts for completeness (e.g., med reconciliation, problem list updates)

After the visit

• Generates draft coding suggestions and flags documentation gaps

• Queues patient education, instructions, and follow-up outreach

• Tracks referrals, labs, and imaging, creating task lists for staff

Where do medical practices see quick wins from using Sully.ai?

• High-volume primary care and urgent care: faster progress notes, better visit prep, fewer bottlenecks.

• Chronic-care programs: proactive outreach and education between visits, with clear escalation to clinicians.

• Referrals and results management: draft messages and task routing to close the loop reliably.

• Prior authorization and forms: auto-assembled packets and letters for staff review rather than starting from scratch.

• Medication workflows: refills/renewals, formulary alternatives, and interaction/allergy checks queued for pharmacist or clinician sign-off.

How does Sully.ai keep you in control?

• Clinician-in-the-loop. Notes, codes, orders, letters, and patient messages are drafts until a human reviews and finalizes them.

• Consent and privacy. Your policies define how and when ambient recording is used and how long media or transcripts are retained.

• Scope and pace. Enable one assistant (e.g., AI Scribe) or several, and expand after a small pilot proves value.

• Integrations. You decide what Sully.ai can read/write in your EHR and communication stack, with role-based permissions and audit logs.

What successes does Sully.ai deliver?

Sully.ai drives measurable improvements across key clinical and operational metrics. Here’s what you can expect:

• Reduced time to finalize notes per patient encounter

• Fewer after-hours charting minutes per clinician, supporting better work-life balance

• Shorter chart closure lag, with higher same-day completion rates

• Improved first-pass claim acceptance and fewer denials

• Lower no-show and late-cancel rates through proactive workflows

• Faster referral and result loop-closure times, enhancing continuity of care

• Quicker turnaround time for patient messages, improving patient satisfaction

• Higher staff satisfaction and reduced clinician burnout, supported by streamlined documentation

Sully.ai acts like a specialized, healthcare-aware layer that reduces clicks and paperwork across your practice. By drafting documentation, assisting with coding and administrative tasks, and standardizing follow-ups, while keeping clinicians and staff firmly in control, it helps teams spend more time on patient care and less on busywork.