Sully.ai gathers symptoms through a guided, mobile-friendly intake that adapts to the patient’s chief complaint and routes structured results straight into your workflow for review before the visit.
How it works
Trigger & invite: When an appointment is scheduled (or a self‑service request starts), Sully.ai sends a secure link via SMS/email or patient portal with your consent language.
Identity & language: Patients verify identity (e.g., name + DOB or portal login) and choose their preferred language.
Chief complaint: Patients type what’s wrong in their own words or pick from common reasons for visit.
Adaptive symptom questions: The intake branches based on complaint to capture onset, duration, severity, location, modifiers, associated symptoms, relevant history, and risk factors, using plain‑language prompts.
Measures & forms (optional): Standard questionnaires (e.g. pain scale, condition‑specific PROMs; PHQ‑9/GAD‑7 if enabled) are included when relevant.
Photos & vitals (optional): Patients can attach images (e.g., rash, wound) and enter home vitals or device readings if you allow it.
Red‑flag screening: Safety rules detect urgent symptoms and display clear guidance (e.g., seek emergency care) while escalating the case to your team.
Summary & structure: Sully.ai compiles a concise HPI/ROS summary and structured fields (problems, suspected diagnoses, keywords) mapped to your templates.
Routing to your EHR: Results land in the pre‑visit section/inbox of your EHR or in the encounter shell, so clinicians can review, edit, and incorporate into the note.
Nudges & fallbacks: Automatic reminders prompt incomplete intakes; in‑clinic completion on tablet/kiosk is supported if the patient skips the link.
What you control
Intake templates, branching rules, red‑flag criteria, and allowed attachments
Channels (SMS/email/portal), consent text, languages, and timing of reminders
Where results file in the chart and who reviews them
All outputs are drafts until a human reviews and approves. Emergency care is never handled via automated intake.
Ready for the
future of healthcare?