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What is Sully.ai

What is Sully.ai

What is Sully.ai

Sully.ai is a healthcare platform that provides a team of AI assistants to automate routine clinical and administrative work across the patient journey. Instead of a single-purpose app, Sully.ai offers role-based agents that plug into your existing systems to help capture clinical notes, triage messages, coordinate follow-ups, and keep operations moving, while clinicians and staff remain in control of what gets finalized.

Sully.ai is designed to work alongside your EHR and communication tools so AI-generated outputs land where your team already works. In typical use, patients complete digital intake and consent, the visit is captured for ambient documentation, a draft note is produced for provider review, and post-visit tasks (like coding suggestions, patient education, or referral coordination) are queued for staff to confirm. Everything the platform produces is a draft until a human reviews and approves it.

Sully.ai’s core agents include:

  • AI Receptionist (instant call answering, scheduling, reminders, check-in)

  • AI Scribe (Real-time note drafting, instant SOAP notes, live EHR updates)

  • AI Medical Coder (accurate ICD-10/CPT coding, compliance, revenue capture)

  • AI Consultant (clinical Q&A, medical research, faster admin tasks)

  • AI Nurse (medication orders, follow-ups, referrals, task coordination)

  • AI Charting (prepares documentation, pulls EMR data, organizes history)

  • AI Triage Nurse (intake, triage protocols, risk flagging, symptom capture)

Roles can be enabled individually or together, depending on your workflow.

Privacy and safety are built around a clinician-in-the-loop model, patient consent for any ambient recording or automated outreach, and organization-defined access controls. As with any tool that may handle protected health information, your organization should validate security measures (e.g., encryption, audit logging, SSO/MFA, data retention) and complete appropriate agreements before entering PHI into the system.

If your team already uses a general AI assistant such as ChatGPT for non-PHI tasks (brainstorming education materials, summarizing public research, or drafting communications), Sully.ai complements that work by focusing on healthcare-specific, EHR-connected workflows where drafts need to flow into clinical documentation, coding, pharmacy, and operations. The result is a specialized layer that reduces clicks and paperwork while keeping final decisions with your clinicians and staff.

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